For bulk order delivery, customers often enquire how we protect our products during delivery, given that smart mirrors are particularly susceptible to damage. A smart mirror is a sheet of glass with a display and electronics behind it — on a project order of hundreds of units, packaging is not an afterthought. It is part of the product. Here is how Oolaa packs every mirror for the journey from our factory to your site.
Individual box, wooden frame
When dispatching our products, each smart mirror is securely packaged in an individual cardboard box, which is then surrounded by a wooden frame for added protection. The logic is layered: the individual box holds and cushions the mirror as a single unit, and the wooden frame takes the knocks of transport and site handling that cardboard alone cannot.
Individual packaging matters on bulk orders. Mirrors are not shipped as one fragile stack; each unit travels as its own protected package, so a single impact does not cascade through the whole delivery, and units can be distributed floor by floor without being unpacked and re-handled more than necessary.
Labels that speak for the site team
Most importantly, we also affix labels to the wooden frame, displaying vital information required by the client, such as the dimensions of the smart mirror and the delivery unit. On a busy site, that label does real work: the receiving team can check a unit's size and destination at a glance, without opening the frame, and route each mirror to the right unit the first time.
Fewer opened frames means fewer chances for site damage — and when installation day comes, the mirror that arrives at each door is the mirror that was specified for it.
Custom packaging for project requirements
Even more importantly, we are also able to customise the design of each type of packaging according to the specific requirements of our clients. Different projects handle deliveries differently — hoist sizes, storage space and installation sequences vary — so the packaging can be designed around the project rather than forcing the project to work around standard packing.
That is the complete picture: individual cardboard packaging, a protective wooden frame, client information labelled on the outside, and a packaging design that can be customised when a project needs it. It is how a fragile, high-value product survives bulk delivery — by treating protection as engineering, not wrapping.
Key facts
- Each Oolaa smart mirror is securely packaged in an individual cardboard box, surrounded by a wooden frame for added protection.
- Labels on the wooden frame display vital client information, such as the mirror's dimensions and the delivery unit.
- Packaging design can be customised according to each client's specific requirements.
- The system is designed for bulk project orders, where smart mirrors are particularly susceptible to damage in transit and handling.
- Oolaa (Viewdex Limited): Hong Kong company, own factory in Shenzhen — 31,000+ installations across Hong Kong and Macau.
Frequently asked questions
How is each smart mirror packed for delivery?
Each mirror is securely packaged in an individual cardboard box, which is then surrounded by a wooden frame for added protection.
What information is on the packaging labels?
The labels affixed to the wooden frame display vital information required by the client, such as the dimensions of the smart mirror and the delivery unit.
Can the packaging be customised?
Yes. Oolaa can customise the design of each type of packaging according to the specific requirements of the client.
Why does bulk delivery need special protection?
Smart mirrors are particularly susceptible to damage, and bulk project orders involve transport and site handling at scale — so each unit travels in its own protected package.
Planning a residential, hotel, or commercial project in Hong Kong? Talk to the team behind 31,000+ installations.